Your First Visit
Our aim is to provide you with all the information needed to make informed decisions about managing your health.
Booking Your First Visit
To book an initial consultation, please either
- Phone our rooms at (03) 9873 0178 or
- Book APPOINTMENT PAGE

Urgent Appointments
Advise the staff if the matter is urgent, and we will endeavour to arrange an expedited appointment.
Plan With Notes
It’s easy to forget all the questions you want to ask once you're in front of the doctor. We recommend you prepare a list of questions you want to discuss.
Referral Information
Anyone can make an appointment to see Dr Wong.
Valid Referral
With a valid specialist referral, you will receive a Medicare rebate. The referral must be current and come from a general practitioner or another specialist.
No Valid Referral
Without a valid referral, you will not obtain your Medicare rebate and will be required to pay the full consulting fee.
You can make an appointment and then arrange for your general practitioner to fax a referral to the service before your appointment.
What to Bring?
Please plan your appointment appropriately or reschedule if necessary.
Please arrive 15 minutes before your scheduled appointment time, as you will be asked to complete some paperwork.
Bring all relevant information as listed below:
Medical Information
- List of Current Medications,
- List of any allergies to pharmaceuticals or other,
- Prior X-rays, MRI or CT scans
- Copies of Pathology Reports
- Your Medical and Family History
- Records of any previous infertility treatments
Personal Information
- Referral Letter from your doctor
- Medicare, DVA or Pension Card
- Private Hospital Insurance Details
Other
- Notify us of any special requirements
Prepare a list of questions you want to ask Dr Wong about your problem or concerns. It’s easy to forget what you wanted to discuss once you are at the appointment.
During Your First Visit
You should expect to be greeted at reception upon arrival and then seen by the doctor.
Medical History
During your first visit, you and the doctor will discuss:
- General health and Medications,
- Previous problems, & Family history,
- Current symptoms and related health,
- Previous diagnostic imaging, and
- Risk factors, lifestyle and family history
A detailed history is important as it provides all the information needed to assess and properly treat you.
Physical Examination
It is important to be as relaxed as possible during any examination. Try taking deep, slow breaths, relaxing, and thinking of something pleasant, which can help if the doctor needs to perform a clinical examination.
Diagnostic Imaging
You may require more diagnostic testing to confirm the doctor's diagnosis.
Ask Questions?
We want you to feel free to discuss any questions or concerns without hesitation, as anything related to your health is of utmost importance.
It is important that you clearly understand your options, including:
- What is the full diagnostic process?
- Are you a candidate for various treatments?
- What different fertility treatments are suitable, and what are their costs and success rates?
- Is surgery an effective treatment, and what are the options?
- What are the associated risks and complications?
- What can you expect after treatment?
- What is the postoperative care plan?
After Your First Visit
Diagnosis
After reviewing any diagnostic results, your doctor will recommend appropriate treatment.
Any referring health professionals are kept informed of all diagnoses and the treatment plan. A written report is sent to your referring doctor within a week of your visit, or earlier if required.
Treatment Options
Where a Treatment Option is recommended, you may need to understand and consider the following:
- Further preoperative medical evaluations to determine suitability for the procedure,
- Further diagnostic evaluations, including pathology and imaging,
- Potential risks and complications
- Planning and recovery time
- Counselling to ensure that the informed consent obtained is fully understood.
Suitability for Treatment
Qualifying factors for surgery may include:
- History of dietary and other weight loss attempts,
- Commitment to lifestyle changes, exercise & clinical follow-up
- Psychological evaluation
Be Aware of
- Infections - these can delay a procedure until they are cleared.
- Tooth, gum, bladder or bowel problems to reduce complications,
- Anti-inflammatory medications (NSAIDs) or other medications that may need to be paused,
- Stop smoking to reduce your surgery risks and improve recovery
- Consider losing weight (if overweight)
- If you are on weight loss injections you will need a special fluid diet 24 hours prior
Recommendations
If you have any specific concerns or fears regarding your condition or treatment we recommend contacting the practice for clarification.
Appointment Policy
Your time is valuable. Our practice endeavours to run on schedule, and your punctual attendance will assist this. Feel free to ring us 30 minutes before your appointment to confirm whether we are on time. We will also endeavour to contact and inform you if there is a significant delay in your appointment
Late Arrivals
We understand that circumstances may arise unexpectedly; however, late arrivals can compromise the service we can provide to you and inconvenience other patients.
We will do our best to accommodate late arrivals, but in some instances, appointments may need to be rescheduled.
Cancellation Policy
We do ask that you contact us and give at least 24 hours' one business day notice should you need to reschedule or cancel your booking. Cancellations with less than one business days’ notice may incur a cancellation fee.
We consider this a last resort, as our primary concern is the quality of service we can provide you and our other patients.
